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Visiting a family member

Under the current circumstances, each facility has implemented new policies and procedures around visiting loved ones that are currently in hospital. ​

Netcare Limited - Netcare suspends and r

For patients at Netcare hospitals

  • All visiting hours have been suspended as of 25 March 2020

  • Exceptions

    • Neonatal patients - Only 1 parent at a time*​

    • Paediatric patients - Only 1 parent at a time*

    • Gravely ill patients - Visitors allowed on approval.


This parent is required to have had no COVID-19 exposure and accepts that very strict

infection prevention controls will be put in place to minimise the risks to their child and other

children being cared for in our facilities. No grandparents and siblings will be allowed to visit.

Mediclinic logo.png

For patients at Mediclinic hospitals

  • All visiting hours have been temporarily withdrawn as of 1 April 2020

  • Exceptions

    • Visits to Neonatal ICU (one parent at a time) 

    • Visits to paediatric unit (one parent may live in with child) 

    • Visits to maternity unit (father / partner may visit) 

    • Visits to critically ill patients (visits per arrangement with hospital management)


For more information on visiting hours and rules please click here.

Should you wish us to assist you in appling for an exception to visit a critically ill family member, please complete the below form. 

Exception request

Please provide us with as much information as possible in order for us to assist in obtaining permission from the hospital management

Patient details

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